FAQS

When Will My Order Ship?

Orders are usually processed and shipped within 5-7 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 8-15 working days. Your tracking number will be updated 5-7 days after your order has been shipped.

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Thesundaybeach reserves the right to deny any return request.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.

* Cosmetics, Lingerie and underwear/shapewear are final sale for hygienic reasons.

What Methods of Payment Do You Accept?

PayPal is welcomed here. If you don't have a PayPal account, we accept all credit cards: just select 'PayPal' and click the 'Pay with Debit or Credit Card' button.

Need additional help? You can contact us here.